We want everyone to enjoy completely successful travel arrangements. If you have a disability or a medical
condition requiring special transport, accommodation or dietary arrangements, we strongly recommend that
you complete this checklist at the time you make your booking and give it to your travel agent or tour
operator, or ask your travel organiser to do so on your behalf.
If you have any specific needs for equipment or medication, you can use the checklist for this
information, too. The questions aren’t meant to be intrusive. The information you provide will be
treated confidentially and will only be used to check that the transport, accommodation and facilities
in the destination are right for you. It all helps to ensure you receive a quality service tailored to your
Information for customers with disabilities and procedure for notifying assistance needs. You can use
the ABTA checklist.